Privacy Policy

Effective Date: 07/09/2024

This Privacy Policy explains how The Impactful Product Manager (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use https://theimpactfulpm.com (“the Site”) or interact with our Services, including course purchases, coaching sessions, and book sales.

By accessing or using our Site, you consent to this Privacy Policy.

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1. Information We Collect

We collect the following information when you browse, purchase, or contact us:

• Personal Information: Name, email address, billing/shipping address, payment details (handled by secure third-party gateways)

• Technical Data: IP address, browser type, device type, referring URL

• Purchase & Activity Data: Products bought, pages visited, quiz or course progress (if applicable)

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2. How We Use Your Information

We use your data to:

• Process payments and fulfill orders

• Provide access to purchased digital content or coaching

• Send transactional or support emails

• Respond to inquiries or requests

• Improve our website and customer experience

• Deliver email updates (with your consent)

We do not sell your data to third parties.

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3. Third-Party Tools & Services

We use the following third-party providers:

• Woocommerce – for e-commerce and checkout

• Amazon – for physical book delivery

• Calendly – for coaching session scheduling

• Zoom or Google Meet – for virtual coaching calls

• Email services (e.g., ConvertKit, Mailchimp) – for newsletters (opt-in only)

• Analytics providers (e.g., Google Analytics) – to analyze site usage

Each provider has its own privacy policy. We only share the minimum data necessary to enable these services.

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4. Data Retention

We retain your data for as long as necessary to:

• Fulfill your orders

• Provide access to your purchased content

• Meet legal or tax obligations

You may request deletion of your data at any time by emailing hello@theimpactfulpm.com.

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5. Your Rights (EU & GDPR)

If you are located in the European Union or a similar jurisdiction, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent

• Object to or restrict processing

To exercise any of these rights, contact us at hello@theimpactfulpm.com.

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6. Cookies

We use cookies to:

• Enable core site functionality

• Analyze traffic and user behavior

• Store preferences (e.g., language, login)

You can disable cookies in your browser settings, but some features may not function properly.

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7. Data Security

We take security seriously and implement appropriate measures to protect your information. Payments are securely handled by Shopify and third-party processors — we do not store full credit card data on our servers.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated effective date.

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9. Contact Us

For any questions, concerns, or data requests, please contact: hello@theimpactfulpm.com