Returns & Refunds Terms

Effective Date: 07/09/2024

At The Impactful Product Manager, we aim to deliver high-quality digital learning experiences and resources. If something isn’t right, we’re here to help. Below is our return and refund policy for our digital courses, coaching services, and book products.

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Courses

We offer a 14-day satisfaction guarantee for our online course(s). If you’re not satisfied with your purchase, you can request a full refund within 14 days of purchase.

Eligibility conditions:

• Refund requests must be submitted to hello@theimpactfulpm.com

• You must not have completed more than 20% of the course content

• Refunds are not granted after the 14-day window

Coaching

Coaching sessions are non-refundable once scheduled. You may reschedule your session with at least 24 hours’ notice. If you miss a session or cancel within 24 hours, the session is forfeited and no refund will be issued.

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Books

• Digital eBook purchases are non-refundable due to their instant access nature.

• Printed paperback books (fulfilled via Amazon) follow Amazon’s return policy. Please refer to your Amazon order details or visit Amazon’s Return Center for more information.

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Processing Refunds

Approved refunds will be processed to your original payment method within 5–10 business days, depending on your payment provider.

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Questions?

If you have any questions or concerns, please contact: hello@theimpactfulpm.com